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Dispatcher- Afternoon Shift


Roto-Rooter, America’s premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services.  We are proud of our 80-year history, but it’s our future that has us so excited!

We have an excellent opportunity available for an DISPATCHER- AFTERNOON SHIFT in our Call Center.  

Your responsibilities will include:

  • Liaison between our field technicians and customers nationwide. 
  • Distribute jobs to field technicians.
  • Manage the workload of field technicians throughout the Eastern portion of the country.  
  • Interact with customers to keep them informed of the status of their assigned field technician’s arrival.
  • Relay necessary job information to the field technician.
  • Resolve any customer service issues.

Requirements include:

  • Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment
  • Able to multi task
  • Excellent customer service skills
  • Solid computer skills (Microsoft Word and Excel)
  • AS400 knowledge preferred

In return for your commitment to service excellence, we will provide a competitive compensation package and excellent benefits including medical, dental, paid vacation, & company matched 401k.

Please send resume along with salary history. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.


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